Introduction
Welcome and overview
Welcome to IPTVZebraline ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal data with transparency and care.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iptvzebraline.com or use our IPTV streaming services.
By accessing or using our service, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
Information We Collect
Personal & non-personal data
We collect information you provide directly to us when you use our service, request a free trial, make a purchase, or contact our support team.
Personal information may include:
- Email Address — Used for account creation, sending credentials, and communication.
- Name — For personalized support and account identification.
- Payment Information — Processed securely by trusted third-party providers (Stripe, NowPayments). We never store credit card details on our servers.
- Device Information — Type of device used (Smart TV, Firestick, Android, iOS) for setup support.
- IP Address — Collected automatically for security, fraud prevention, and service optimization.
- Communication Records — Emails, chat logs, and support tickets for service quality.
We do not collect viewing history, watched channels, or content preferences. Your streaming activity remains private.
How We Use Your Information
Purposes of data processing
We use the information we collect for the following legitimate purposes:
- Service Delivery — Providing IPTV access, sending login credentials, and processing your subscription.
- Customer Support — Responding to your inquiries, troubleshooting issues, and offering technical assistance.
- Payment Processing — Completing transactions and preventing fraudulent activity.
- Account Management — Managing your subscription, renewals, and account preferences.
- Service Improvement — Analyzing usage patterns to enhance our platform and user experience.
- Legal Compliance — Meeting our legal obligations and protecting against unauthorized access.
- Communication — Sending important service updates, security alerts, and policy changes.
We never use your data for unsolicited marketing or sell it to third parties for advertising purposes.
Sharing Your Information
Third-party disclosures
We treat your personal data as confidential and only share it under specific, limited circumstances:
- Service Providers — Trusted partners who help us operate our service (payment processors like Stripe and NowPayments, email delivery services, hosting providers).
- Legal Requirements — When required by law, court order, or government request.
- Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
- Protection of Rights — To protect our rights, property, or safety, or that of our users or others.
Cookies & Tracking Technologies
How we use cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our service.
Types of cookies we use:
- Essential Cookies — Required for the website to function properly (login state, security).
- Functional Cookies — Remember your preferences and settings for a personalized experience.
- Analytics Cookies — Help us understand how visitors use our site so we can improve it (Google Analytics).
- Performance Cookies — Monitor site speed and identify technical issues.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
How we protect your data
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction.
Security measures include:
- SSL/TLS Encryption — All data transmitted between your device and our servers is encrypted.
- Secure Servers — Our infrastructure is hosted on enterprise-grade providers with 24/7 monitoring.
- Limited Access — Only authorized personnel can access your information, on a strict need-to-know basis.
- Regular Audits — We perform security audits and update our systems to address emerging threats.
- Payment Security — All payment processing follows PCI-DSS standards through certified providers.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to using reasonable means to protect your data.
Your Privacy Rights
Control over your data
Depending on your location, you have certain rights regarding your personal data, including under the GDPR (Europe) and CCPA (California):
- Right to Access — Request a copy of the personal data we hold about you.
- Right to Rectification — Ask us to correct any inaccurate or incomplete information.
- Right to Erasure — Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing — Limit how we use your data in certain circumstances.
- Right to Data Portability — Receive your data in a structured, machine-readable format.
- Right to Object — Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent — Withdraw consent at any time where processing is based on it.
To exercise any of these rights, contact us at support@iptvzebraline.com. We will respond within 30 days.
Children's Privacy
Age restrictions
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@iptvzebraline.com. We will take prompt action to delete such information from our records.
Some content available through our IPTV service may be intended for mature audiences. Parental supervision is strongly recommended.
Changes to This Policy
Policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
When we make changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify you by email if changes are significant and affect your rights.
- Post a notice on our website for material changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
Questions or concerns
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us.
You can contact us at:
- Email — support@iptvzebraline.com
- Website — iptvzebraline.com
- Response time — We typically reply within 1–3 hours during business hours.
Have Questions About Privacy?
Our team is here to help with any data protection concerns.
Contact Privacy Team